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Ottawa Public Health is excited to announce that we are transitioning our Teletypewriter (TTY) service to the 7-1-1 feature. This change ensures that people with hearing or speech disabilities can continue to make and receive telephone calls via TTY relay services, with the assistance of a relay operator. 

What is 7-1-1: People that rely on TTY relay services can dial 7-1-1 to connect for free with a Bell relay operator that can communicate back and forth with the caller and Ottawa Public Health. After calling 7-1-1 you will receive a response of “Bell Canada relay service” and then you can ask the relay operator to contact Ottawa Public Health at 613-580-6744.  

Canada Video Relay Service (VRS) is another option available for clients who are deaf, hard of hearing or speech impaired. 

Please review the following options to ensure you make the best call based on your needs.

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Contact Us

Ottawa Public Health
100 Constellation Drive,
Ottawa, ON K2G 6J8

T 613-580-6744
YYT 613-580-9656
Toll free 1-866-426-8885
F 613-580-9660
Email: Email Ottawa Public Health